Paul Herdsman, chief operating officer and co-founder of NICE Global, knows firsthand about what it is like to start a business from the ground up. When he first created his company in 2014 he had no previous business experience, instead having to learn the skills needed to run a company overtime. He had the idea to offer office and phone support to organizations to help them cut costs and to build support with customers.
Paul Herdsman now has several Business Tips to offer for other entrepreneurs.
One thing that Herdsman has emphasized is that it is important to create a company culture and to try to invest in new employees so that they feel it is worthwhile to want work there over somewhere else. NICE Global’s philosophy is to treat the company like a family and to make sure that the employees feel valued, rather than just treating them as an extendable part to be replaced.
Paul Herdsman also mentions that it is important to offer continued training throughout an employee’s career and to offer rewards based on an individual’s output, rather than how many hours they are putting in. This helps to increase the overall productivity of a company because it cuts down on busywork and incentivizes trying to find more optimal ways to getting work done.
It is also important for a company to solve problems for clients. This can be done by asking the right people the right questions and by trying to find out what service or product can be offered that will make the consumer’s life easier. Refer to This Article for additional information.
See also related reference article: http://weeklyopinion.com/2018/06/lessons-entrepreneur-paul-herdsman/